Silabus bahasa indonesia –> Training Interpersonal Communication Skill
Training Description
Interpersonal communication is a crucial skill that shapes how we interact with others in both personal and professional contexts. As a foundation for building healthy relationships, this skill enables improved collaboration, effective conflict resolution, and stronger teamwork.
In today’s increasingly dynamic and interconnected work environment, the ability to communicate effectively is essential—particularly for government employees and professionals in corporate sectors. This training is designed to provide participants with a deep understanding of effective interpersonal communication through theory, interactive discussions, and real-life simulations. Participants will learn how to listen actively, express ideas clearly, and handle challenging interactions constructively.
Training Objectives
Upon completing this training, participants will be able to:
- Develop effective listening and response skills.
- Improve their ability to present and communicate ideas clearly.
- Enhance their capability to resolve conflicts and manage difficult situations.
Training Materials
- Introduction to Interpersonal Communication
- Definition and importance of interpersonal communication
- Principles and components of effective communication
- Listening Skills
- Active listening techniques
- Identifying common listening barriers
- Verbal and Non-Verbal Expression
- Effective use of body language
- Delivering messages clearly and confidently
- Interpersonal Communication Techniques
- Building rapport and trust
- Becoming an effective listener and communicator
- Public Speaking Skills
- Engaging presentation techniques
- Strategies to overcome the fear of public speaking
- Managing Confrontation and Conflict
- Conflict resolution techniques
- Handling difficult interactions constructively
- Common Communication Barriers and Solutions
- Frequent challenges in interpersonal communication
- Practical strategies for overcoming these challenges
- Case Studies and Group Discussions
- Role-play and simulations
- Facilitated group discussions and feedback
Training Benefits
- Strengthened interpersonal relationships in the workplace
- Improved presentation and public speaking skills
- Enhanced conflict response and resolution abilities
- Increased confidence in various communication setting
Target Participants
- Government employees who interact with the public or stakeholders
- Corporate staff who work in teams or provide customer service
- Professionals seeking to improve their communication skills
Schedule & Delivery Method
- By Request
- In-House Training
- E-Learning (Online)
Facilities
- 📘 Softcopy & Hardcopy Training Materials
- 💾 USB Flash Drive & Training Kits
- 📜 Certificate
- 🎁 Souvenir
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